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available afternoons
available evenings
available mornings
available weekdays
available weekends
education completed: high school/GED

Operations Manager


Professional Summary

Results-driven professional with 15+ years of experience in distribution, operations management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.


Cost reduction Conflict resolution
Continuous process improvement Warehouse operations
Productivity improvement specialist Team building
Staff retention Incidents management
Procedure development Strategic planning

CTM Media Group 12/2017 - 01/2019
Operations Manager Hyattsville, MD

 Facilitated monthly staff and sales meetings to discuss service, operational concerns, safety and audits.
 Targeted and achieved all financial goals while maintaining a strong business partner and client base.
 Conferred with Director and VP monthly, to discuss regional service levels and financials.
 Maintained inventory levels and addressed and concerns with sales and vendors.
 Restructured routes for staff to improve efficiencies and costs for the DC, MD and VA metro region.
 Fostered quarterly and yearly evaluations and appraisals to discuss performance and career goals.

McDowell Auto Title Service 8/2014 - 12/2017
Owner Charlotte NC

PCF Distribution 10/2009 - 07/2014 ADM / Assistant Site Manager. Hyattsville, MD

 Attended national and regional conferences to discuss P & L, staffing, projections and safety concerns.
 Initiated performance appraisals for management and staff to assist in reaching potential growths.
 Directed shift meetings with supervisors to discuss targets, agendas, address issues and resolutions.
 Oversaw and assured that the supervisors and staff were following safety regulations.
 Guaranteed the effective communication of operational concerns with staff and contractors.
 Guided the supervisors with the administration of recruitment, counseling and progressive actions.
 Provided timely follow up and resolution on customer and staff related issues.

Gold belt Hawk / Department of the Army 06/2005 - 10/2009
Logistics support specialist ( contract ) Bowling Green, VA

 Collaborated with Troop Subsistence officer as needed / logistics facility manager.
 Acted on behalf of the supply and accounting techs in their absences using AFMIS web software.
 Assisted in the incumbent training process.
 Reviewed receipts reports for errors and when needed performed receipts adjustments.
 Provided resolution to DEFAC / vendor item and quantity concerns with assigned accounts.

Southwest Distribution 01/2004 - 04/2005
Operations Manager Washington, DC

 Established operational procedures and activities for management, contractors and staff.
 Demonstrated effective presentation skills.
 Briefed department heads to ensure coordination of all distribution activities.
 Screened and hired all distribution personnel.
 Restructured and improved all receiving and shipping functions.
 Administered performance appraisals for supervisors and staff.

Collington Distribution 03/2002 - 01/2004
Operations Supervisor Upper Marlboro, MD

 Conferred daily with upper management to discuss financials (P & L) , staffing and safety concerns.
 Participated in planning personnel safety and plant protection activities.
 Directed daily shift meetings to discuss team coaching and selection counts.
 Performed routine audits on 140 employees, / 10 classifications to assure production accuracy.
 Addressed and resolved employee, union (local 639, 730) and customer related issues.

Marriott Distribution 09/1984 - 02/2002
Operations Manager Savage, MD

 Presided over warehouse activities for all supervisors and personnel.
 Assured that all financial (P & L) goals were met.
 Evaluated supervisor and employee performances, to assist with potential growth.
 Interviewed new- hire and administered corrective actions when necessary.
 Monitored quality control and safety regulations.
 Maintained employee scheduling to balance daily operations.


Lean Six Sigma White Belt Certificate
Management Strategy Institute 2017

Business Management Certificate
Smith Business School

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  • do NOT contact me with unsolicited services or offers

post id: 6892130422



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