favorite this post Experience in pharmacy/office - Open to learning new trade (MONROE) hide this posting unhide

available afternoons
available evenings
available mornings
available weekdays
available weekends
education completed: some college

Customer Service Manager, Specialty in Research/Resolution and New Hire Training

Work Experience

UrbanSix Art/T.P.D
Owner & Artist/Writer
March 2017 to current
UrbanSix art is my own small business selling original and remixed artwork I’ve created online. Responsible for purchasing, marketing, photography, shipping, accounting, customer service, and maintaining website and social media platforms. Recently added creative writing project

Investment Services Specialist
MML Investors Services (MassMutual) / ProUnlimited - Charlotte, NC
June 2017 to September 2018
New Business Processing for client IRA's, Mutual funds, Trusts, etc. Responsible for incoming New Business applications, including all additional required paperwork, verifying all in good order before submitting for Principal approval. Worked directly with field representatives to correct any NIGO issues and resubmitting in a timely manner as to not impact client's investment.
Uber / Lyft partner driver
June 2016 - current

Pharmacy Technician Supervisor
CVS Health - Monroe, NC
May 1999 to May 2016
Supervise a team of technicians working with direct at home store as well as welcome and train new hires as a selected district training Lead. Scheduling of home store employees. Maintain a steady working pace and safe environment. Receive written prescription or refill requests and verify that information is complete and accurate. Establish or maintain patient profiles, including lists of medications taken by individual patients. Maintain proper storage and security conditions for drugs. Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
Answer telephones, responding to questions or requests. Mix pharmaceutical preparations, according to written prescriptions. Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods. Prepare and process medical insurance
claims and records. Price and file prescriptions that have been filled. Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication
information. Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer. Operate cash registers to accept payment from customers.

Digital Imaging Technician
August 2002 to January 2003
IDI Digital Imaging
Boynton Beach, Fl
show contact info
Temporary full-time employment for large client case load.
Scan handwritten medical journals to create digital files for ease of use and digital history.

Sales Representative
November 2001 to January 2002
CQ Link
Boynton Beach, Fl
Company no longer in business
Seasonal work in sales of trial product.
Draw in potential customers and pitch product information.

Sales Associate
November 1997 to February 1998
Boardman's Gifts
Boynton Beach, Fl
Company no longer in business
Seasonal work in Retail sales, register, and stocking product

Associate of Science in Criminal Justice
Palm Beach State College - Lake Worth, FL
Additional Information

Record Keeping (10+ years), Profit and loss management (10+ years), Employee Training (10+ years), Scheduling (10+ years), Employee Supervision (10+ years), Hi (10+ years), Employee Engagement (10+ years), File Maintenance (10+ years), Customer Relationship Management (10+ years), Data Entry (10+ years), Typing (10+ years), Answering Phones (10+ years), Insurance (10+ years), Medication Administration (10+ years), Staff Management (10+ years), Computers (10+ years), Medical Terminology (10+ years), Medication Compounding (10+ years), Inventory Management (10+ years), Cash Management (10+ years), Customer Service Experience (10+ years), Register (10+ years), Communications (10+ years), Leadership

Microsoft Office Suite, Word, Excel
Google Docs, Spreadsheets

  • it's ok to contact this poster if you are a potential employer or other principal. Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact me with unsolicited services or offers

post id: 6870259196


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