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favorite this post Customer Service Representative (Charlotte) hide this posting unhide

1973 JN Pease

(google map)

compensation: Starting at $12.00 /hour
employment type: full-time

Job Description:
Local security systems company is looking for an individual who is a fast learner with a great personality and leadership qualities to work in a fast-paced, demanding, environment. We want someone who is ambitious and looking to grow with the company. You must be detail-oriented, work well with pressure and have the drive to close sales.

Brief Overview of Duties:
- Answer any incoming phone calls for New Customers
- Manage the sales staff calendar and appointments
- Create and manage sales quotes
- Sales follow-ups with potential Customers
- Excellent phone presence
- Acts as liaison between customer and company
- Monitor the customer satisfaction levels and develop methods for increasing them
- Assist in creating ways for delivering excellent customer service
- Update the company database by inputting information from each call

Recommended:
- High school diploma required
- Strong sense of professionalism and discretion required
- Proficiency with MS Office
- 1-year minimum clerical/office experience preferred
- Management experience preferred
- Great phone etiquette
- Must possess strong written and communication skills
- Dependable, organized, and teachable
- Great customer service skills
- Critical thinker/Troubleshooter
- Able to multitask

What We Offer:
Medical Insurance
• Paid Time Off
• Paid Holidays
• Retirement Plans
• Dental Insurance
• Vision
• Life Insurance
• Great Company Culture
• Excellent Training Program
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6791005331

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