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The role includes copyediting to ensure that text deliverables are free from errors in grammar, punctuation, and style. It also includes thorough reviews/corrections for consistency in writing style, terminology, and graphics when there are multiple writers on a project. In addition, editors ensure that writers adhere to Convergys and/or client standards and guidelines, as well as to established development processes.
-Review and edit printed and online courseware/materials prior to delivery to the client. Edit course and course-related materials, technical documentation/training materials, and reference information for clarity and consistency of tone and style.
-Apply Convergys and/or client style guide rules to printed and online materials. Assist with the creation/maintenance of Convergys and client style guides.
-Assist writers in ensuring clarity of instructional content to India production teams. Promote overall good communication flow among team members globally.
-Act as an informal mentor to writers on writing/style issues. Establish and disseminate editorial best practices – for other editors and writers – by providing constant feedback.
-Correct and standardize content (format and writing styles) without changing the meaning of the content. Ensure that ideas within the content are thoroughly yet concisely developed.
Editor, Content Quality Assurance Requirements:
-Strong knowledge of the English language and the correct usage of grammar.
-Ability to comprehend highly technical and complex information. Extensive PC literacy.
-Ability to find inconsistencies and inaccuracies in written material as well as in visual, audio, and graphics presentation.
-Knowledge about working in project team environment and general developmental processes.
-Four-year degree in a relevant field or the equivalent experience.
Compensation: $20-$25/hr
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