Characteristic Duties and Responsibilities:
Looking for a responsible individual able to Basic Diagnose and or repair any of the following.
Hardware Installation
Authorized / Certifications a Plus IE: Dell, HP, Brother, Xerox Copier, Printer, certified in any areas
A+ / LCD TV Certifications Manufacturer certifications a plus
LCD TVs
DLP TVs
Printers / Copiers
PC Computers / MAC’s
Reliable Transportation
Valid Driver’s License
Administrative Duties
We are a nationwide company looking for techs in all regions and at no cost to you.
Compensation: $65 to 75 per call / Flat rate per call
Note from the Manager:
He would like to see candidates who can do more than just follow process. He wants people who take initiative, think outside the box, can problem solve, etc. He would love to see candidates with troubleshooting experience, experience with Active Directory and if they have any experience with Binary Tree, that would be a big plus. He also would like to focus our search on Charlotte.
Overview:
Our client is searching for a messaging support person to join the Enterprise Messaging & Collaboration, Migration Command Center team. The ideal candidate will have detailed knowledge of Microsoft Exchange 2007 and Lotus Notes Migration. Candidates will also have strong understanding of 3rd party migration tools and excellent communication skills.
Required:
At least 1 years experience in supporting Lotus Notes and/or Exchange Outlook clients
Need to understand Active Directory Concepts
At least 2 years of Help Desk or Client support experience, Requires solid written and verbal communication skills
Responsibilities:
Will implement, train, and monitor the start-up of TMS and OBC
Maintain software; identify problems and correct issues
Educate drivers on proper use of OBC
Set-up reporting functions to interface with TMS and OBC
Help develop our managers to become efficient with the new software
Will be liaison between operations and software provider
MUST be willing to travel throughout North & South Carolina
Requirements:
Associates Degree (or equivalent experience with TMS and OBC)
2 years I.T. experience within the Transportation industry
Proficient in Microsoft Suite & transportation management software
Must be a proven self starter with strong time management skills
Must be able to communicate, and professionally interact with Field, Regional and Corporate Management
Enterprise Help Desk Analyst responsible for answering customers’ calls (50 -70 per day), provide problem isolation and resolution with a 1st call resolution rate >60% in a multi-platform, diverse systems environment.
Analyst records, monitors, and follows up on client inquiries to ensure customer satisfaction.
Minimum requirements include two (2) year Associates Degree in Computer Science or computer related field, one Microsoft certification (A+, MCP, Net+) preferred, Proven workstation hardware experience and 3-5 years proven IT Call Center experience.
Enterprise Help Desk provides service to internal clients on a 24x7 basis.
Specific work schedule/hours will be discussed between hiring manager and candidate.
Performing initial hardware builds and dispositions of desktops, handheld PCs and Tablet PCs
Providing help desk technical support to internal users and field users with hardware, software and technical issues, via telephone, email and with walk-ins
Must strictly follow the defined SOP of trouble ticketing, ticket escalation, notification and ticket resolution
Work w/ the Systems and Development Support Team for network and server projects, upgrades and support
This is a Tier 1 level support position, mainly phone assistance
Job Requirements
High School Diploma/GED
Must have working knowledge of Microsoft operating systems and applications for servers, desktop PCs and handheld PCs
At least three (3) years help desk experience
Working knowledge of communication software packages, networks (Ethernet, WIFI and Wireless), help desk and ticketing processes and procedures
Must be able to work 6AM-3PM Monday-Friday as required, Work a swing shift 11AM-8PM Monday-Friday as required, ON-CALL hours as required - 1 evening a week and 1 weekend a month
Must be able to work equally well in a team environment as well as individually
Desired Skills/Qualifications
Bachelor's degree
Microsoft Certified Professional Certification a plus
A+ Certification a plus
ALL APPLICANTS MUST APPLY DIRECTLY THROUGH OUR WEBSITE IN ORDER TO BE CONSIDERED FOR THE OPENING. VISIT US AT WWW.STERITECH.COM TO COMPLETE THE ONLINE APPLICATION.
The Steritech Group, Inc. is an Equal Opportunity/Affirmative Action Employer
Geek Choice is a rapidly expanding nationwide computer service company. Our objective is to become the household name for on-site support services, which include troubleshooting, maintenance, upgrades, networking, and training/consulting for clients at their home or place of business. All of our work is performed by certified technicians, whose qualifications and expertise meet the standard we’ve set for our business. You could be one of those technicians.
Geek Choice technicians offer the following on-site services to our customers:
• On-Site Service and Repair
• Upgrades
• Networking
• Detection and Removal of Viruses and Spyware
• Firewalls and Internet Security
• Data Recovery and Storage
• Preventive Maintenance
• Custom PCs
• One-on-One Training and Instructional Overviews
• More
Technical Requirements
• Minimum Technical Certifications : A+ or equivalent
• Extensive familiarity with the use and support of all major home and business applications.
• Comfortable configuring and supporting Windows-based servers
• Strong knowledge of PC troubleshooting and repair.
• Proven experience installing and maintaining networks, performing data recovery and loss prevention, and establishing safeguards that remove and prevent viruses/spyware
• Must be able to pass a comprehensive technical competency test that covers a wide array of issues likely to be encountered on the job.
• Sales and Marketing experience a plus.
The successful candidate will:
• Have a flexible schedule, with availability for same day or next day service
• Understand what Part Time means to us: Daytime work generally from 9-5, with evening shifts available. Weekend scheduling is also available and encouraged.
• Be an excellent communicator, have a professional and presentable appearance, and possess strong customer service skills
• Be a team player
• Be an energetic, enthusiastic and entrepreneurial self starter with a pro-active attitude that reflects a drive to succeed and achieve results
• Establish trust with our customers while meeting and exceeding their needs for service.
• Submit to a background check, drug screen, possess a valid driver’s license and have a clean driving record
The Network Operations Technician will assist in the monitoring, troubleshooting, support and reporting of customer network environments. Key role in identifying, classifying and documenting impact of discovered outages and initiating appropriate Incident Management processes.
Must be able to:
-Monitor Alert System and proactively contact customers in the event of a problem, thoroughly log and document all actions pertaining to response and resolution.
-Troubleshoot and assist customers to perform remediation steps necessary when problems are realized. Document and track all issues according to support process and procedure.
-Assist in the development and maintenance of system architecture and operations documentation
EDUCATION and/or EXPERIENCE
One to two years related experience and/or training; or equivalent combination of education and experience. One year of specialized technical training in computer science or microcomputer maintenance/repair, networking, or operating systems, and one year experience installing, configuring, and maintaining microcomputers and peripherals, and assisting others with hardware/software problems in a work setting. Microsoft Certified Professional (MCP) preferred (Concentration in Messaging). Another combination of the above education and experience requirements may be considered in some cases
REPAIR TECHNICIAN II (must have 2 years servicing IBM self check-out equipment)
Qualifications: The following are preferred or desired unless specifically stated:
High school diploma or equivalent required; CompTIA A+ Certification or AS degree required
Prior experience working with retail store systems, technology systems, and hardware required
Working knowledge of troubleshooting and repair concepts for analog circuits, microprocessor based computers and peripherals required
Demonstrated proficiency working with testing equipment including Digital Multi-meters and Oscilloscopes commensurate with experience
Knowledge of troubleshooting concepts of PC based and POS based computer hardware
Must have ability to isolate failures within and complete rework of electronic circuits
Must possess well developed written and verbal communication skills
Have the ability to complete replacement of both discreet and surface mount electronic components
Must possess working knowledge of Microsoft Excel and Microsoft Access
Must possess ability to work independently as needed while being a strong team player
Must possess strong customer service skills
Must possess ability to support a wide ranging mix of technology products
Must be able to manage a dynamic workload
Must pass a criminal background check and drug screening prior to hire
This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following Key Responsibilities outline many of the services provided by the company:
Key Responsibilities will include:
Troubleshooting and repair of failed IT hardware in bench repair environment
Complete scripted testing procedure to isolate failure to sub-assembly and/or component level
Successfully replaced failed sub-assembly, part, or component in order to bring failed device to working order
Provide billing information when required
Maintain adequate bench parts inventory to ensure constant movement of failed parts
Maintain constant adherence to Inventory Control practices and standards
Additional Responsibilities may include, but are not limited to:
Complete staging / integration services of IT hardware as needed
Complete testing / teardown of received bulk devices as needed
Support warehouse related duties as needed
May be assigned other duties as needed
Compensation: Wage rate commensurate with experience and qualifications (Grade 13). This position is classified as non-exempt hourly.
REGIONAL SERVICE TECHNICIAN II (must have 2 yrs. experience servicing IBM Self Checkout equipment)
Qualifications: The following are preferred or desired unless specifically stated:
High school graduate or equivalent required, AS degree preferred
Must be mechanically inclined and like to take things apart and put them back together
A+ Certification or related AS degree, or equivalent experience required
Minimum 2 years Point of Sale repair and IT equipment repair experience desired
Minimum 2 years technology help desk or IT support experience preferred
Low voltage voice and data cabling experience
Demonstrated proficiency across all technologies in using advanced troubleshooting techniques, including the use of Digital Multi-Meters and CAT5 cable testers combined with proficiency in repairing technology hardware to the sub-assembly level
Good verbal and written communication skills
Excellent customer service, problem solving and technical troubleshooting skills
Good written documentation skills required to provide accurate notation, billing, and parts order information
Must possess a strong sense of urgency in managing both Service Level Agreement (SLA) repair and inventory turn times
Must possess ability to work independently as needed and be a strong team player
Ability to work in adverse repair/installation environments
Must possess ability to work independently as needed while being a strong team player
Must pass pre-employment background checks to include; criminal background, drug screening, Motor Vehicle Record
Must be physically able to lift and carry up to 50 pounds and sit for extensive periods of time while driving
Position requires technicians be willing and available to work evenings, weekends and holidays and on-call to support retail clients
Key Responsibilities will include:
Provide exceptional customer service and troubleshooting, maintenance, repair, and recovery of failed IT hardware and Point of Sale Equipment in live retail and office environments
Edit all aspects of trouble tickets assigned to the work zone
(Includes providing comprehensive notes / resolution information / equipment information / closure detail)
Order parts for all completed tickets with accuracy and timeliness
Provide trouble ticket billing information when required
Maintain spare and parts inventory in van for multiple customer environment
Maintain constant adherence to Inventory Control practices and standards
Keep vehicle orderly, clean and maintained in accordance with company and manufacturer recommended maintenance schedules.
Maintain a safe driving record
Additional Responsibilities may include, but are not limited to:
Complete ad hoc IT hardware installation tasks as needed
Complete project-based IT hardware installations as needed
Complete staging / integration services of IT hardware as needed
Support low voltage cabling projects as needed
Installation or cabling projects may require travel
Extensive driving required in company provided vehicle
May be assigned other duties as needed
Compensation: Wage commensurate with experience and qualifications (Grade 13). This position is classified as non-exempt hourly.
We desire 3 years minimum full-time experience providing tech support; applicants who will work ON CALL and have flexible availability; and must have previous hardware experience. A+ certification not needed, but a plus.
Applicants must be able to do the following: Install, configure, and troubleshoot Office suite; Word, Excel, & Outlook Express, etc.; Email accounts using common email apps (Apple Mail, MS Entourage); Research solutions using savvy search engine techniques; Routers, Wireless, and other networking devices; Antivirus programs: Symantec/Norton, McAfee, AVG, Panda, etc.; Spyware/Adware removal tools.
Applicants must possess the following: Great interpersonal & communication skills; Strong customer service focus; Attention to detail; Able to learn quickly and adapt to new challenges; Responsible: “no excuses” attitude; Reliable transportation and the ability to travel at least 25 miles.
Job description:
Must Troubleshoot hardware and software issues and identify network/applications issues. Provide detailed information on how to set up/configure data and voice products. Verify provisioning and diagnose device or network issues. Must also troubleshoot for PC or/and Apple Operating systems. Use various administrative department tools and on-line resources.
Please apply to this ad via Email. We want your resume, cover letter, and responses to the following: 1. Days & Hours available 2. Do you work on PCs, MACs, or both? 3. The maximum number of miles you are willing to drive to jobs (Must be at least 25 miles.)
Responsibilities:
Work with Distribution Center Operations on support of Tivoli Storage Manager in the RDCs.
Perform knowledge transfer of TSM support including assisting with the writing of Standard Operating Procedures for the purpose of transitioning TSM support to IT operations.
This contractor is needed on-site in order to consult with IT Engineering staff on the proper procedures to solve the TSM problems based on the customer’s unique TSM schedules and configuration.
Primary Role: Storage Consultant
Primary Skill Set: Stg Opt-Storage Assessment Svcs-Consult
Secondary Skill Sets: Stg Opt-Storage Design Svcs
Comments / Other Skills:
REQUIRED SKILLS & EXPERIENCE:
* 5 – 7 Years Tivoli Storage Manager experience on AIX systems
Connextions is a full service contact center offering telephone, email and mail based support for Fortune 500 clients and their customers. Due to explosive growth we have immediate opportunities available with one of our Premier Clients! We offer an excellent compensation/benefits package including health, dental, vision, supplemental insurance, 401K, paid personal time, and holidays. We also offer Paid Training, Opportunity for Advancement, and a Professional, Team Work Environment.
Job Overview:
• Provide customer service and technical support for a leading provider of broadband telephone services
Duties:
• Respond to inbound customer calls and emails that are technically related (compatibility, installation, usage, firmware upgrades, and trouble shooting complications.
• Accurately document client calls and research technical issues using FAQ’s and web, and work through client issues
• Achieve and maintain to performance standard. Including but not limited to; average handle times, call quality, customer satisfaction
• Promotes company products by using advisory skills and up-selling additional products and services to meet customer’s needs
• Identify the degree of customer’s technical knowledge and adjust problem solving communications accordingly
• Deliver quality technical resolutions in a timely manner by interpreting customer problems, researching available resources, and applying solutions in accordance with established guidelines and procedures
LOCATION: 4601 Corporate Drive
Suite 115
Concord, NC 28027
Requirements: (Operating Hours are 8am to 12am Monday through Friday)
• Prefer 1 year of technical support / help desk experience with ability to effectively troubleshoot problems
• Excellent verbal/written communication skills, troubleshooting, reporting and logical thinking skills
• Prefers Small Office / Home office (SOHO) Configurations,
• Prefers experience with Hardware familiarity and trouble shooting,
Position Responsibilities:
Provide basic implementation support services for the client’s application(s). Includes end-user training (on-site at client locations or in a classroom environment) on the core functionality of the application; consultation on the optimal usage of the application and appropriate business practices, and troubleshooting application errors.
Provide basic post-implementation supports on the client’s system via phone or dial-up. Includes operational procedures, troubleshooting, routine diagnostics, and error correction with guidance from senior-level analysts.
Provide basic implementation support services for the electronic data interfaces (EDI) purchased by the client. Includes installation, configuration, end-user training, and troubleshooting of electronic media claims (EMC) submission for the major insurance carriers (Blue Cross Blue Shield, Medicare, or Medicaid) in at least one state or region. Also, includes electronic remittance systems (ERS) and electronic patient statements (EPS).
Provide basic implementation support services for the client’s hardware (PC’s servers, terminals, printers, and modems) and operating systems (e.g., UNIX, Windows NT). Includes configuration, operational procedures, and troubleshooting.
Perform other duties as assigned.
Work Experience:
2 years experience in a health-oriented or computer oriented customer support, training or implementation environment.
Experience with multi-user applications and advanced multi-user operating systems.
2 years experience using any type of computers or software.
Previous teaching/tutorial experience within a school system or in a corporate capacity preferred.
Education:
2-4 year college degree in information systems, business, computer science or education.
Certification as an Accredited Record Technician (ART) OR as a Registered Record Administrator (RRA).
Knowledge/Skill:
Strong instructional, analytical, communication and customer service experience.
Knowledge of healthcare information systems(e.g. practice management systems, medical records systems, claims processing systems, etc.)
Must be able to travel (approx. 75%) primarily within a state or region.
Knowledge of medical terminology.
Ability to acquire and demonstrate expertise in the core functionality of assigned healthcare information management systems.
Work both independently and in a team-oriented environment.
- Analyze and troubleshoot computer support problems and apply understanding to solve problems of users
- Test software and hardware to evaluate ease of use and determine if product will aid users in performing work
- Maintain equipment inventory
- Learn to use and support various systems
- Serves as liaison between end users and IT department regarding general IT issues.
Should be:
-Self-starter, highly organized and able to workwith minimum supervision.
-Adept to troubleshooting and able to deal effectively in a fast-paced environment.
-Analytical and patient with technical details and strong customer service skills. Expert with Windows XP and Windows Vista support.
Specific Duties:
I. General / Administrative*
• Phones & Reception Desk.
• Mail, UPS shipments.
• Filing & copying.
II. Digital Imagery
• Edit photos (brightness, orientation, cropping).
III. Database
• Enter manually collected data (from handwritten forms) into database.
• Process new electronic data to identify omissions and notable exceptions.
• Produce basic project tracking and data exception reports.
IV. Documentation
• Create applicable photo arrays for reports and summaries.
• Assemble final presentation & summary documents (“booking”).
Minimum Qualifications:
Must have High School degree or GED
2 years of work experience in data processing in a scientific environment
Intermediate to high skill level of all Microsoft Office Computer programs (excel, word, PowerPoint)
1. The Project Manager will be lead the client Management System Selection and implementation.
o Phase 1 - Will consist of staff requirement of system and documenting the business process of each department.
o Phase 2 - Comparing 2-4 vendors against the requirements.
o Phase 3 - After selection, working with vendor to configure to draft new product.
2. Manage and track project plans, and drive teams to deliver according to scope and time-frame of the plans.
o Complete workflow revisions for all agency programs by February 2010
o Automate payment process for the business office by May 2010
o Use data collected by current database to create a clear unique client by November 2009
o Reports requirements completed by May 2010
3. Other duties as assigned by the Director of IT to include but not limited to:
o Document Imaging Solutions/copier/printer reduction study by June 2010
o Determine Training Plan for end users and IT Director by December 2009
o Complete IT policies by May 2010
THE PROJECT MANAGER WILL ALSO:
• Communicate effectively with all project participants (internal resources, clients, vendors, etc.)
• Gather and document business requirements and manage the scope of the project
• Lead productive project meetings with both internal and external participants
• Provide continuous visibility to project status including any deviations from plan
Our client is a highly regarded industrial leader in the Carolinas known for hiring best-in-class talent. We have an exciting opportunity for a proven IT support professional to join a dynamic IT team immediately as Computer Technician who will provide end-user desktop support. The responsibilities include providing desktop pc support across the entire corporate footprint which includes 500+ pc’s in multiple locations. Position reports to a Manager, Customer Support.
Please note that this is a full-time position and only individuals with a background that demonstrates a stable work history will be considered.
Some of the skills we are looking for are:
Position requires successful daily demonstration of solid technical skills and knowledge due to assignment of desktop support tasks and support of broad scale mobility device environment with Blackberry devices and a Blackberry Enterprise server back end;
Person must be able to work under limited supervision and still be able to provide a high level of customer service;
Candidate should possess excellent people skills that would promote communication within the environment;
Must be able to troubleshoot at all levels as well as demonstrate comprehensive knowledge of Active Directory and its components and functionality. Multi-user environment experience required with TCP/IP, DNS, DHCP, WINS and daily use network protocols;
Must have demonstrated strong and effective customer care and desk-side support skills and experience;
SAP experience highly desired.
Demonstrated effective communication skills, both written and verbal required.
Minimum Education Requirements
Associates Degree in Information Technology or 4 year degree strongly preferred. Also, equivalent experience/combined education, with additional specialized technical training equivalent to a technical Associate degree and/or demonstrated ability to perform assigned technical tasks and at least 3 years related experience.
Once this has been setup we will need this person to dedicate 1-2 hours onsite each day M-F. We might also have to call you should a network go down or something happens that we cant handle ourselves. So flexbility is a must.
You need to be Tech savvy, quick learner, easy-going (patience is a must since we are new to this), fast thinker and great problm solver. Like I mentioned we are looking for A/V Tech and Network admin tech or a skilled individual who has training/work experience with both.
Resumes are not required but please provide briefs of similar jobs that you've done. We are looking to pay between $1000-1500/mo for 10-35 hours per month depending on experience.
Qualifications: The following are preferred or desired unless specifically stated:
High school diploma or equivalent required; A+ certification or AS degree preferred
Minimum 1 years retail store level experience desired;
Prior IT hardware installation experience in retail environment preferred
Good communication and professional level interpersonal skills required; this position will interface directly with customers and end users; must be able to communicate effectively in English using all standard business methods of communicating
Well developed written communication skills required to provide accurate notation, billing, and parts order information
Must ability to work in adverse repair/installation environments
Must possess ability to work independently as needed while being a strong team player
Must pass criminal background, pre-employment drug screening, and Motor Vehicle Record check
This position may provide support to any or all of the services provided by Tolt Service Group. However, candidates seeking employment at this level may not be required to support all services. The following responsibilities outline many of the services provided by the company:
Key Responsibilities will include:
Install IT hardware as part of deployment projects
Installation of any IT related device found within retail environment
Setup and configuration of installed hardware
Complete troubleshooting of out of box failures
Maintain accurate record of installation including, but not limited to, quantities, serial numbers and asset numbers of installed hardware
Participation in staging and integration of IT hardware
Participation in final disposition of items removed during project
Maintain constant adherence to Inventory Control practices and standards
Additional Responsibilities may include, but are not limited to:
Complete ad hoc IT hardware installation tasks as needed
Troubleshooting, maintenance, repair, and recovery of failed IT hardware in live retail and office environments as needed
Support low voltage cabling projects as needed
Support within installation or cabling projects may require extensive travel
Shifts will vary, to include overnight installation projects
Use of personal vehicle is required for local work
May be assigned other duties as needed
Compensation: Wage commensurate with experience and qualifications (Grade 12).This position is classified as non-exempt hourly.
This position is responsible for providing both technical and managerial leadership over a small group of technicians within our client facility located in Charlotte.
Essential Duties:
Possess an in-depth understanding of multiple product specific software and operating systems;
a) Make appropriate use of technical documentation, specialized test equipment and diagnostic aids in resolving complex technical problems;
b) Apply a systematic approach to troubleshooting and problem solving and have in-depth mechanical mastery;
c) Schedule SARCOM personnel to cover committed hours of service;
d) Assign workload to SARCOM personnel;
e) Prioritize resource requirements based on current and projected workload;
f) Abreast of all requirements, identifying actual and/or potential problems to Maersk;
g) Work with Queue Coordinator to flag aging tickets and ensure tickets are resolved as per SLA
h) Ensure workflow practices and ticketing policies are followed
i) Be first point of escalation for team members on technical issues
j) Work with Program Manager to identify/address any process breaks or improvements
k) Handle high priority and escalated calls, as well as regular calls based on team workload
Required Qualifications:
A+
MCP
Remedy
Large environment 1000+ users
3-5+ years experience
Management/Lead experience
Major Responsibilities:
-Provide assistance to student's open computer labs on the use of school technologies as well as assistance with homework and assignments, especially in Microsoft Office.
-Monitor open lab activities, helps to enforce open labs rules and regulations, and helps to maintain a safe environment.
-Monitors inventory of materials and supplies and alerts supervisor when low.
-Provides support, assistance, and instruction to faculty and staff on proper use of smart classrooms, computer classrooms, conference rooms, other event equipment.
-Assists in the preparation of Smart classrooms, computer classrooms, conference rooms, other event equipment, and open labs to include, but not limited to:
---Deployment/setup of equipment; stores equipment when necessary
---Trouble-shoots technical problems
---Images computer units
---Replace/clean items, such as, printer cartridge, projector bulbs, projector filters, removable hard drives
---Physically cleans desktops, monitors, and any other related computer equipment on a regular planned schedule, like at least twice weekly.
---May assist in the training of users and entry-level staff for new systems or processes.
Qualifications:
-1 year working in computer lab environment and 1 year of trouble-shooting and repairing computer hardware.
-A+ Certification a plus.
-Maintains a broad knowledge of technology, equipment and/or systems within field of work.
-The ability to lift 25-50 lbs, is able to bend, stoop, kneel, climb, twist, push, crawl, stand and reach overhead. You may be required to travel to multi campus locations.
To apply to this position:
--Go to: http://www.cpcc.edu/humanresources/employment
--Click Full Time and Part Time Career Opportunities.
--Click Search. (Do not set any criteria.)
--Look for PT Information System Analyst I or JOB ID 735
--Click PT Information Systems Analyst I
--Click the Apply Now button
The big thing here is response and professionalism. When a client is down, they want to hear back or see us right away. So if you feel you can respond remotely or on-site between 9-5, transparently, please send me your information.
Call volume is not very high right now, that is why I am sub-contracting, however, it is steadily increasing so long term this should be a good deal for the right people/companies.
Preference will be given to Server 2003 Certified Admins., and/or experience.
· Install & troubleshoot Microsoft network environments.
· Install & troubleshoot other proprietary software & hardware at client sites.
· Maintain records of client site environments.
· Provide daily & detailed updates on trouble tickets/orders.
· Work with our customers to provide their clients efficient & courteous service.
· Support IT Specialists & Third Party technicians.
· Manage small to medium projects.